Job Description

JOB DESCRIPTION

Req ID: 356958 

We are currently seeking a Field Tech Associate to join our team in Taguig City, BGC, National Capital Region (PH-00), Philippines (PH).

  • Responding to client support requests.
  • Contacting clients to find out the nature of the problem.
  • Traveling to the client’s location or connecting via a remote link.
  • Troubleshooting hardware and software issues.
  • Installing and maintaining hardware and computer peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Advising on software or hardware upgrades.
  • Providing basic training in computer operation and management.
  • Completing job reports and ordering supplies.
  • Provide network technical support for complex network related incidents, changes and projects
  • Troubleshooting of Cisco and wireless technology, network routing and switching
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