Field Technical Specialist

Company:

Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Resolve dealer/site/field issues promptly to ensure “Zero” repeat failures.Reduce average workshop and breakdown turnaround time (TAT).Train and monitor technician performance at dealer locations.Handle complex technical issues such as ECU flashing, advanced diagnostics, and troubleshooting electrical/electronic systems.Resolve breakdowns requiring expert intervention without towing vehicles to workshops.Guide dealer teams on correct firmware or ECU updates for vehicles.Provide immediate assistance to minimize downtime for commercial fleets.Attend urgent cases where vehicles are stranded due to technical failures.Train local technicians on advanced repair techniques and new tools.Act as a technical knowledge resource for field teams.Preferred Industries Education Qualification Diploma in Automobile Engineering / Mechatronics / Electronics / MechanicalGeneral Experience Minimum 5 years in a comm...