Job Description



The Field Training Manager develops and delivers training for new and existing staff, focusing on brand culture, operational standards, and service excellence. The FTM develops leadership within the restaurant teams, creates learning plans, manages digital training tools, and coaches leaders, working with the Director of Operations, District Managers, and HR to ensure consistency and drive growth in the fast-food (QSR) environment. 


Key Responsibilities (Managerial Training Focus):

  • Field Training & Coaching: Conduct in-store training focused on operations, leadership presence, and business acumen. This includes coaching General Managers (GMs) on labor management, food cost controls, and guest experience.
  • Program Execution: Plan and facilitate training sessions for employees at all levels, ensuring alignment with Wingstop’s Serve the World Flavor culture.
  • New...

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