Job Description

Job Description


The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices.

Transitions, a program of the Recovery Services Bureau, is a 30-day crisis stabilization program for homeless men and women with substance use disorders.

Wyman Recovery Home is a 4-6-month residential recovery home for recently incarcerated and court involved men. As 7-day/24-hour facilities, there are three shifts that make use of Fill-In Counselors. Duties vary from shift-to-shift. The following is a list of some of the responsibilities that a Fill-In Counselors may have through the course of employment.

With assistance from permanent staff, Fill-In Counselors:

  • Ensure overall safety of clients and environment.
  • Develop positive professional relationships with clients to facilitate care.
  • Respond to emergencies and crisis situations according to appropriate policy
  • Assist in monitoring the daily operation of the program. Duties many include distributing and collect linen, monitoring meals, performing rounds.
  • Assist clients with daily living tasks as needed and/or requested.
  • Perform various administrative tasks such as maintaining accurate records (bed registers, bar slips, log notes, answering phones, relaying messages and information).
  • Transport clients and staff during scheduled shuttle trips following the authorized driver guidelines.
  • Transport clients to various activities and appointments when authorized and where appropriate.
  • Search clients for contraband upon arrival at site.
  • Attend required meetings, at least one Fill-In Counselor meeting per quarter and trainings.
  • Fill-ins must work at least 2 shifts per month.
  • Perform other duties as assigned.

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