Finacle - Application Support

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Job Purpose
The person will be responsible for providing IT operational support for Core Banking Finacle, specifically working on Finacle 11x versions.

Job Overview

• At least 3 years of experience in Finacle 10x or above.
• Good knowledge of Oracle SQL & PL/SQL.
• Hands-on experience with Unix/Linux commands and application production support.
• Experience in proactive monitoring, troubleshooting application issues in production, incident analysis & resolution, and RCA related to applications.
• Ensuring resolution of production issues within SLA.
• Experience in workflow maintenance and configuration.
• Familiarity with ITIL concepts for incident, problem, and change management.
• Banking domain exposure is an added advantage.

Responsibiliti...