Finacle Application Support Engineer

Job Description / Position: Finacle Application L2 Support

Exp: Minimum 4 Years to 8 years

 

Note:- Outside candidate will consider only if they are ready to travel to onsite project location. Which mention below.

 

Experience

 


Minimum 4years of Product experience in Finacle Core Banking product (Infosys/Edgeverve)
Working experience on Finacle 7X and 10X and 11X product capability along with Application architecture
Experience in handling Finacle Interfacing requirements (Custom and Product APIs/Connect 24/Finacle Integrator)
Need to have experience of direct interaction with Clients


 

Technical Skills


Good understanding of Finacle Product Architecture & Customization layers.
Finacle customization flow understanding (New custom menu, Reports - MRT & Jasper, Batch job, Product menu customization, FI, EOD-BOD process and debugging)
Experience in best practices to be followed in Oracle (SQL, PL/SQL, Stored Procedures, Triggers, Functions) related to Finacle application.
Experience in Finacle scripting, Unix shell scripting and Report designing.
Good understanding of Finacle Integrator and feasible enhancements to the same.
Hands on experience in using Finacle APDM for patch deployment
Complete End to End execution of EODBOD module.
Knowledge of Enterprise and Next gen Payment systems
Hands on experience in Finacle 11.x
Knowledge of full life cycle of module including menu options.
Knowledge of related tables for various flow and processing in the specific module.
Resolving deployment issues and Debugging skills.
Strong Technical understanding of Finacle Core, CRM, SVS, SSO, FI and C24 solutions
Maintain and Monitoring of the Finacle related services.
Good Knowledge on payment system modules.


 

 

Functional Skills


Finacle Core Banking Functional knowledge
Good understanding of Banking domain and terminologies used.
Finacle certification from Infosys will be added advantage
Finacle CRM and Admin module (FINFADM/SSOADM)


 

Soft Skills


Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness by sharing deep knowledge and experience.
Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management


 

 

The Application Support L2 Specialist is accountable for the availability, performance, cost optimizations and risk management related to Finacle Application services.

 


Application availability
Application performance e
Incident management
Problem management
Service quality
Capacity management
Backup and recovery
High availability / Always on Support
Troubleshooting (Incident diagnoses and analysis)
Disaster Recovery
. Skillset Required: finacle (banking erp), Finacle suppo, Finacle applica, Application support, L2 su