Finance Associate (Collector)

Responsibilities

• Review Asia Pacific countries customers’ accounts.
• Communicate with customers regarding their account status and make subsequent collection of payments.
• Follow up with Order management team and or banks as required.
• Utilize the system and /or tools available for information to validate and resolve the issues directly.
• Ensure timely and correct routing of customer information/requests which require further investigation to the appropriate internal business partners.
• Be a communication linkage with the order management team and escalations to the business and credit department for effective resolutions.
• Metrics reporting to the management on their portfolio.
• Provide quality comments for invoice/accounts in their portfolio with regular follow up per the Invoice Life Cycle.
• Handle any ad-hoc tasks assigned by supervisor/manager on timely basis.

Qualifications