Job Description

Manager : Order to Cash (O2C) & E-commerce Reconciliation (D2C)

Experience: 7–10 years (D2C / E-commerce preferred)

Role Overview

We are looking for an experienced O2C professional to independently manage end-to-end reconciliation of D2C website orders and marketplace sales, ensuring accurate revenue recognition, timely collections, and closure of gaps across payment gateways, logistics partners, and e-commerce platforms.

Key Responsibilities

Order to Cash – D2C Website.

  • Manage end-to-end O2C reconciliation for website orders across Payment Gateways (PG) and COD collections via logistics partners.
  • Reconcile order data vs payment gateway settlements vs bank credits, identifying shortages, excess, chargebacks, refunds, and failed transactions.
  • Handle COD remittance reconciliation with courier partners, tracking delivery status, remitt...

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