Job Description

Job Description

We are looking for a motivated and experienced Finance operations manager to join our health team! with responsibility of NEC Software Solutions UK Ltd (Medical Imaging and MIDRSS) diabetic eye screening solution.

As a Service Delivery Manager, you will be responsible for ensuring that our team delivers an exceptional customer experience that will result in increased business engagement and customer satisfaction. 

MAIN RESPONSIBILITIES 

  • Monitor key performance metrics and produce financial and service delivery reports. 
  • Manage end-to-end delivery of finance-related services (, invoicing, contract reconciliations, customer reporting).
  • Attend regular customer and internal meetings. 
  • Understand the contractual commitments in place with MI UK and MIDRSS customers and monitor to ensure contracted SLAs are delivered. 
  • Build strong relationships with finance teams, auditors, clients, and third-par...

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