Finance - Platform Engineer

**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:We are looking for a **Technical Billing Support Engineer** to join our high-performing support team and provide expert-level billing technical assistance to our customers. In this role, you will serve as a trusted advisor, solving complex billing and invoice product issues, and contributing to continuous product and process improvement. As a Billing TSE, you’ll be deeply embedded in our product ecosystem, collaborating across engineering, product, and customer-facing teams to ensure a top notch customer experience.**Essential Responsibilities Of Your Role:*** Responding to complex inbound Billing & Technical service requests over the phone and email per day directly with customers.* Diagnose, troubleshoot, and resolve technical problems across software, APIs, integrations, and infrastructure.* Reconciling invoicing to vendor invoice or SAP and making data driven conclusions on resolution...