Finance Systems

Role Purpose

The Finance Systems & IT Applications Executive supports the Finance team in managing finance-related systems, data integrity, and process automation, while also serving as the internal coordinator for office-wide IT and application matters. This role acts as a key liaison between internal departments, ERP/POS vendors, outsourced IT providers, and outlet operations. The incumbent will assist in ERP data migration, ensure reporting accuracy, and support the smooth operation of IT systems across the office.

Key Responsibilities

1. Finance Systems & Vendor Coordination

• Act as the day-to-day finance point of contact for ERP and POS vendors
• Coordinate with outsourced IT vendors on system issues affecting finance and outlet operations
• Escalate, track, and follow up on system-related issues until resolution
• Provide basic system support to outlet teams (e.g. menu mapping to printers)

2. ERP Data Migration & System Support

• Assist in finance data migration to new ERP systems
• Extract data and perform basic reconciliations between legacy systems and the new ERP
• Support finance user acceptance testing (UAT) and post go-live activities
• Assist in the first month-end closing after ERP go-live
  (Ownership with guidance; not full project leadership)

3. Finance Process Automation & Reporting

• Maintain and enhance Excel-based finance reporting templates
• Automate data extraction from POS systems into finance templates
• Support automation of bank data downloads and sales matching processes
• Prepare variance analysis and management reports for Finance review

4. Office IT & Application Support (Cross-Department)

• Act as the first point of contact for office IT and application-related matters across departments
• Coordinate with outsourced IT providers on hardware, software, network, and access issues
• Support user access setup, system permissions, and basic troubleshooting for office applications
• Assist in onboarding and offboarding processes from a systems and IT access perspective
• Ensure IT-related issues are properly documented, tracked, and resolved

5. SOPs & Documentation

• Document finance and office IT system processes and workflows
• Maintain SOPs for ERP, POS, and office application systems
• Support audit and compliance documentation related to systems, access controls, and IT processes

Requirements

• Diploma or Degree in Accounting, Finance, Business Systems, Information Systems, or related field
• 2–4 years of relevant working experience
• Hands-on experience with accounting systems, ERP, POS, and/or office IT applications
• Strong Excel skills (pivot tables, formulas; VBA or automation skills an advantage)
• Comfortable coordinating with vendors, IT providers, and cross-functional teams
• Hands-on, organized, and willing to learn in a fast-paced environment