Job Description

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.



Position: Financial Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

  • Be the primary point of contact for customer and client requests

  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

  • Provide daily support and consult clients on best practices about their business

  • Respond to customer inquiries about our client’s new and existing services and solutions, as well as complaints – always in a professional manner

  • Resolve issues as they arise – timely and efficiently

  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty

  • Be committed to meeting both personal goals and team targets

What you will bring:

  • Fluency in French

  • Very good use of English – both in written and spoken language

  • Work experience in a customer support role is a plus

  • An interest in digital banking and payment solutions is desired

  • Exceptional communication & soft skills, as well as a problem-solving mentality

  • Tech savviness & learning agility

  • A genuine sense of ownership along with an unbreakable team spirit

  • Flexibility in adapting to a fast-paced environment

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)


  • Competitive monthly salary + 2 extra salaries per year

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth & development opportunities

  • Special events as well as community & social responsibility initiatives

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

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