Job Description

Are you a fluent Finnish speaker looking for an exciting opportunity abroad? We are hiring on behalf of our client for their Chania-based team, offering you the chance to deliver exceptional customer support while enjoying one of Greece’s most beautiful destinations. Combine meaningful work with the island lifestyle - sun, amazing food, and warm local hospitality - while building your career in a multinational industry leader.

What will you do as a Finnish Customer Support Consultant:

  • Provide and maintain strong, professional relationship with all customers and show empathy at all times
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
  • Contact with customers, providing solutions to their requests.
  • Deliver high quality support: provide accurate and complete information by using the right methods/tools
  • Manage large amounts of incoming calls & emails
  • Identify and assess customers’ needs to achieve satisfaction

Requirements

  • Excellent knowledge & communication skills in Finnish
  • Very good command of English (B2)
  • Good problem-solving skills
  • Communication skills
  • Usage of MS Windows and MS Office, ability to use Internet applications
  • Knowledge of logistics on an operational level, as well as overland
  • EU Passport
  • Relocation to Chania

Benefits

What you will get as a Finnish Customer Support Agent:

  • Monthly salary 1300€ gross
  • or 1029€ gross with accommodation provided for the whole duration of the contract (Chania, Crete)
  • Monthly Performance Bonus
  • 14 salaries per year
  • Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • Private Health Insurance
  • Full-time job (5 working days per week, 8-hour shifts)
  • The best commissions in the market
  • The possibility to learn with the best team
  • Excellent career opportunity in a multinational industry leader

Only CVS in English will be reviewed.

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