Job Description

Description

GAR (Global Accts Rec) is looking for a proactive, customer and detail-oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon’s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have good ownership and earn trust with our customers to facilitate timely payment.



Key job responsibilities

• Hands on and in-depth knowledge of AR process

• Monitor and collect accounts receivable for assigned portfolio by contacting customers via telephone & email, both inbound and outbound

• Work with cash application team to apply payments timely & accurately

• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollecte...

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