Job Description

Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for a Fire Alarm/Intrusion/Access Control Service Technician for work at various retail locations across the United States. We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.

Benefits Package: Company Paid!

  • Medical, Dental, Prescription & Vision Benefits 
  • Life, AD&D, and LTD insurance 
  • Paid Vacation and Holidays 
  • MD Live & TriaHealth 
  • Company-Matched 401K and IRA Retirement Savings 
  • Per-Diem paid when overnight travel is required 
  • Drive time and mileage paid for use of a personal vehicle when travel is required 
  • Company vehicle provided after orientation 
  • Requirements:

  • Field installation experience in security environments: Fire Alarm /Intrusion / Access Control 
  • NICET certification (Preferred) 
  • Current/valid state required Physical Security license and/or Life Safety license in the applicable technology.
  • Knowledgeable about NFPA standards, including NFPA 70 and 72
  • Work schedule mainly during the day 8 am to 5 pm, with some night shifts. 
  • Available and willing to work at heights of 20’-60’ on lifts. 
  • Experience reading blueprints and site maps. 
  • Experience with multiple Intrusion/Access system manufacturers is a plus.
  • Assist with pre-installation opportunities by designing and planning technical solutions. 
  • Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools. 
  • Excellent customer relationship and communication skills; verbal and written.
  • Has basic PPE, and reliable transportation during the training period prior to issuing a company vehicle
  • Computer/laptop/smartphone proficiency. 
  • Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus. 
  • Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems. 
  • Valid driver’s license with a clean driving record; no DUI or DWI in the last three years.
  • Responsibilities:

  • Install, troubleshoot, and repair cabling systems and equipment in IP Video, Access Control / Intrusion Alarm / LAN/WAN infrastructure, and wireless LAN.
  • Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit bending work.
  • Complete all wiring, connections/terminations, and equipment installations ensuring that Access Control and Intrusion systems are complete with total customer satisfaction and contractual requirements. 
  • Install, repair, or upgrade fire alarm systems and program control panels for fire alarm systems with the guidance of building plans and electrical layouts.
  • Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics. 
  • Complete all wiring, connections, and equipment installations ensuring that fire alarm systems are in compliance with electrical and fire codes. 
  • Tests to ensure all newly installed fire alarm systems and component devices are operational. 
  • Adhere to all required project safety requirements as set forth by Wachter, our customers, or OSHA. 
  • Perform any other duties not specifically statedherein, but which your supervisor may assign. 
  • Ensure all work complies with current codes and regulations. 
  • Assist and collaborate with the Installation Team Lead or Project Manager regarding on-site work schedules and timely delivery of equipment. 
  • Conduct tests to ensure all newly installed systems and component devices are operational.
  • Troubleshoot new system installations to ensure the proper functioning and to ensure the system meets local, county, state, or federal codes and legal and/or insurance requirements. 
  • $35 - $45 an hourBased on experience/qualifications.

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