Job Description
Location - Petra
Brand - Crowne Plaza Hotels & Resorts
Help us ensure safety, operational continuity, and peace of mind as we prepare to reopen one of Jordan’s most iconic resorts.
Crowne Plaza Resort Petra is seeking a responsible and detail-oriented **Control Room Operator** to join our pre-opening team. This role is essential in monitoring life safety, building, and guest room management systems, responding promptly to alarms and emergency situations, and coordinating with concerned departments in line with hotel safety standards and emergency procedures.
**Key Responsibilities**
+ Monitor and operate the Fire Alarm System and respond immediately to alarms, faults, and system notifications
+ Operate and monitor the Guest Room Management System (GRMS), including air conditioning, lighting, and room occupancy status
+ Monitor the Building Management System (BMS) to ensure proper operation of HVAC, energy, and critical building systems
+ Receive and handle emergency phone calls professionally and in accordance with hotel emergency procedures
+ Coordinate immediately with Engineering, Security, and Duty Management in the event of alarms or emergency calls
+ Implement emergency response and evacuation procedures when required
+ Log and record all alarms, emergency calls, incidents, and follow-up actions accurately
+ Report any critical faults or abnormal conditions to the Duty Manager without delay
+ Comply with all hotel safety policies, civil defence requirements, and operational standards
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Brand - Crowne Plaza Hotels & Resorts
Help us ensure safety, operational continuity, and peace of mind as we prepare to reopen one of Jordan’s most iconic resorts.
Crowne Plaza Resort Petra is seeking a responsible and detail-oriented **Control Room Operator** to join our pre-opening team. This role is essential in monitoring life safety, building, and guest room management systems, responding promptly to alarms and emergency situations, and coordinating with concerned departments in line with hotel safety standards and emergency procedures.
**Key Responsibilities**
+ Monitor and operate the Fire Alarm System and respond immediately to alarms, faults, and system notifications
+ Operate and monitor the Guest Room Management System (GRMS), including air conditioning, lighting, and room occupancy status
+ Monitor the Building Management System (BMS) to ensure proper operation of HVAC, energy, and critical building systems
+ Receive and handle emergency phone calls professionally and in accordance with hotel emergency procedures
+ Coordinate immediately with Engineering, Security, and Duty Management in the event of alarms or emergency calls
+ Implement emergency response and evacuation procedures when required
+ Log and record all alarms, emergency calls, incidents, and follow-up actions accurately
+ Report any critical faults or abnormal conditions to the Duty Manager without delay
+ Comply with all hotel safety policies, civil defence requirements, and operational standards
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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