Job Description
What you'll do:
* Troubleshoot and resolve complex incidents involving Fortinet, Checkpoint, and Palo Alto technologies * Monitor vulnerabilities and manage hardware/software upgrades * Lead technical sessions with customers and vendors (in English) * Design and optimize secure network topologies * Ensure systems are audit-ready and aligned with best practices
What we're looking for:
* 6+ years of experience in enterprise network & security engineering * Certifications: PCNSE, PCNSA, Fortinet FCSS & FCP (required); Cisco CCNP, Checkpoint CCSA (preferred) * Strong knowledge of firewalls, proxies, IPS, AV, NAC, WLAN/LAN/VPN * Fluent in English & Spanish (90% English required) * Solid understanding of IT compliance, ITIL processes, and cybersecurity best practices * Experience leading teams and coordinating project activities
Location:Puebla / CDMX Work Mode: Hybrid / Flexible availability required for incident resolution
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