First-Level IT Helpdesk Technician — Customer-Focused Support

A local government organization in Manitoba is seeking a First Level Helpdesk Support professional for a full-time, permanent role. This position involves providing technical assistance and support primarily to clients via phone, email, and in-person. The ideal candidate must excel in customer service, possess technical problem resolution skills, and have relevant IT experience. Responsibilities include troubleshooting, managing help desk tickets, and developing training materials. A diploma in a related field and a year of helpdesk experience are required.
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