Job Description

A leading IT solutions provider in Dubai is looking for a professional to provide first line support to clients, resolving issues or escalating as necessary. The role involves troubleshooting various technical issues, maintaining communication with clients, and ensuring effective solutions are delivered. An ideal candidate should have a knack for diagnosing problems swiftly and accurately, ensuring all IT systems function properly after intervention. This position plays a crucial role in maintaining high service levels and client satisfaction.
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