Job Description

Chichester / Bognor Regis, PO20 (with hybrid / flexible working)

£24,000 £30,000 plus benefits including IT certs, flexible working and lots more
Our client is an extremely well-established IT support company with international clients and an outstanding reputation for customer service. Due to continued growth, they are looking for an experienced 1st Line Support Technician to join their friendly, high-performing service desk team.

This is a fantastic opportunity for someone with previous 1st Line / IT Helpdesk experience who enjoys being the first point of contact, delivering excellent customer service, and building strong technical foundations within a professional, supportive environment.

The 1st Line Support Technician Role:

Acting as the first point of contact for clients / users via phone and ticketing system

Proven experience in a 1st Line / IT Helpdesk role

Good knowledge of Windows desktop environments and basic Microsoft 365

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