First-Mile (Pick Up) Operations Supervisor / Manager

Job Title: First-Mile (Pick Up) Operations Supervisor / Manager

SwiftX Express is seeking a First-Mile Operations Supervisor / Manager to join our Operations Control Center . This role is responsible for strategic planning, centralized management, and continuous improvement of all U.S. first-mile pickup operations , including DSP performance, routing strategy, capacity planning, and cost optimization.

Key Responsibilities

• First-Mile Strategy & Planning
  • Lead nationwide first-mile pickup strategy across the U.S., including network design, capacity planning, and peak‑season readiness.
  • Develop and continuously optimize pickup models, routing strategies, and operational standards to improve efficiency, service quality, and cost control.
  • Analyze pickup data and performance trends to identify bottlenecks and drive scalable improvements.
• Operations Control & Execution