Job Description
Job Mission
As a First Party Collector, you will be part of our global finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG's financial performance. This role is based in Rubí, Spain, and follows a hybrid work model, with 3 days in the office and 2 days remote. The working hours are aligned with the North American market, from 14:00 to 23:00 CET, Monday through Friday.
Key Responsibilities
Review open accounts and initiate collection efforts
Conduct outbound calls and emails to recover overdue payments
Meet monthly call and notation targets
Process payments and update records accurately
Maintain organized and up-to-date collection files
Follow up on payment arrangements using the treatment schedule
Build and maintain positive relationships with customers
Requirement...
As a First Party Collector, you will be part of our global finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG's financial performance. This role is based in Rubí, Spain, and follows a hybrid work model, with 3 days in the office and 2 days remote. The working hours are aligned with the North American market, from 14:00 to 23:00 CET, Monday through Friday.
Key Responsibilities
Review open accounts and initiate collection efforts
Conduct outbound calls and emails to recover overdue payments
Meet monthly call and notation targets
Process payments and update records accurately
Maintain organized and up-to-date collection files
Follow up on payment arrangements using the treatment schedule
Build and maintain positive relationships with customers
Requirement...
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