Job Description

Opportunity

The Product Manager – Internal Analytics will drive the vision, strategy, and execution of analytics solutions that empower internal business functions—Finance, Operations, Marketing, Sales, and Product—to make informed, data-driven decisions. This role bridges business needs and technical delivery, ensuring our analytics ecosystem—anchored in Microsoft Power BI and Fabric—delivers measurable impact, efficiency, and innovation across the organization.


Key Responsibilities

  • Lead the requirements gathering, prioritization, and delivery of internal analytics solutions across global business units.

  • Partner with Finance, Operations, Marketing, Sales, and Product leaders to translate business challenges into actionable analytics products.

  • Manage the full product lifecycle—from ideation and design through delivery, adoption, and continuous enhancement.

  • Collaborate with data engineering and development teams to identify optimal analytic architectures and ensure solution scalability.

  • Work closely with the Global Support team to prioritize and resolve user issues efficiently.

  • Maintain and communicate the analytics roadmap, project status, and release updates to business and executive stakeholders.

  • Stay current with industry trends, including advancements in data analytics, AI integration, and business intelligence technologies.

  • Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+

  • Do your part to encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity

  • Participate in maintaining an inclusive and accessible work environment for all Flighties, regardless of their identities and lived experiences

  • Help to foster an inclusive and accessible team environment for all Flighties, regardless of their identities and cultural backgrounds

    • Experience & Qualifications

  • Project Management: Skilled in planning, prioritizing, and delivering multiple analytics initiatives simultaneously.

  • AI Integration and Innovation: Ability to identify opportunities to incorporate AI and automation into analytics solutions.

  • Data Analytics: Strong grasp of analytical methods, data visualization best practices, and performance measurement.

  • Technical Expertise: Familiarity with Microsoft’s business intelligence stack, including Power BI, Microsoft Fabric, and related Azure data services.

  • Stakeholder Management: Proven ability to build relationships, gather requirements, and align expectations across departments.

  • Product Lifecycle Management: Experience managing products from concept to delivery and post-launch optimization.

  • Problem-Solving: Analytical mindset with a proactive approach to resolving challenges and improving processes.

  • Roadmap Communication: Clear and confident communicator able to articulate product vision, progress, and priorities.

  • Industry Knowledge: Understanding of analytics in a corporate environment, ideally within travel, technology, or services industries.

  • Leadership: Collaborative leader who fosters teamwork, encourages innovation, and supports professional development.

  • Bachelor’s degree in business, Data Analytics, Computer Science, or related field.

  • 4+ years of experience in product management, analytics, or BI delivery roles within complex or global organizations.

  • Demonstrated experience managing analytics projects and working closely with technical teams.

  • Strong communication, influencing, and organizational skills.

  • Passion for leveraging data and technology to drive business performance and decision-making.

    • Work Perks! - What’s in it for you:


    FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

  • Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.

  • Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!

  • Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.

  • Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.

  • Personal connections: We are a big business founded on personal relationships.

  • Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.

  • A career, not a job: We offer genuine opportunities for people to grow and evolve

  • We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.

  • Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

    • Benefits Include:

  • Generous paid time off policy

  • Travel perks/discounts

  • Health & Wellness Programs and Employee Financial Wellness Services

  • National/International Award Nights and Conferences

  • Group benefits including extended health care, dental and vision, gender affirming care, fertility care

  • Insurance including life, AD&D, critical illness, long term disability

  • Employee Assistance Program

  • RRSP/RPP with matching

  • Tuition Reimbursement Program

  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions

  • Global career opportunities in a network of brands and businesses

    • #LI-SM1#FCB#LI-Onsite


    Location – Vancouver, Canada 

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