Floor Duty Manager

The essential ingredient at the heart of our business is our people so we are searching for an experienced Duty Manager with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.

As a Duty Manager you will…

• To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
• To regularly monitor customer feedback and produce a suitable action plan based on the results.
• To be customer focused at all times, by being visible during service periods, approachable, and exceeding expectations in delivering customer needs.
• To ensure all food is presented and served in line with company standards, using innovation in the method and style of presentation and food service.
• To ensure that you d...