Floor Host

Reporting to the General or Department Manager, Floor Hosts play a key role in maintaining a safe and welcoming environment. As front-line team members, they are expected to deliver friendly, professional, and efficient service to all guests, while actively supporting the overall safety and well-being of both customers and staff.

Responsibilities:

• Greet each guest politely;
• Inspect each piece of ID according to Canad Inns policy;
• Follow all LGCA guidelines and regulations;
• Notify the General Manager immediately of serious situations;
• Record any confiscated ID and submit incident or other reports as required;
• Resolve disputes and situations as quickly and quietly as possible;
• Should an accident occur render First Aid or CPR as required;
• Take names and contact information for witnesses, in the event of an incident or dispute.
• Use professionalism on the portable radio.

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