Floor Manager

OBJECTIVES:

• Supervise and control the running of the restaurant in line with our Mission Statement and Cycle of Service.
• To prepare the floor, including all necessary mise-en-place for service.
• Serve customers in a professional, efficient, and courteous manner.
• To recruit and train the restaurant team including the Head waiters, waiters, and commis waiters.
• To treat our guests like Superstars!

DUTIES:

• Oversee the service of food items within restaurant areas and maintain overall responsibility for food service.
• To ensure all FOH floor team follow our Cycle of Service at all times.
• To ensure that FOH team members are reporting for duty and that the restaurant is adequately staffed.
• Ensure breaks are organized in accordance with fluctuations in the volume of business.
• Report and liaise regularly with (Ass.) General Manager regarding departme...