Floor Manager

Job Summary:

Bond Cocktail Lounge is seeking an experienced and dynamic Floor Manager to oversee daily front-of-house (FOH) operations and ensure an exceptional guest experience. The Floor Manager will lead and support the FOH team, maintain high service standards, and help create a vibrant atmosphere that reflects Bond's exclusive and innovative cocktail offerings.

Key Responsibilities:

• Team Leadership:
• Supervise and mentor FOH staff, including servers, bartenders, and hostesses.
• Conduct pre-shift meetings to communicate daily goals, specials, and service expectations.
• Guest Experience:
• Ensure all guests receive attentive, personalized service.
• Address and resolve guest complaints or concerns promptly and professionally.
• Maintain a welcoming and upscale atmosphere in alignment with Bond Cocktail Lounge's brand.
• Operational Excell...