Floor Manager

Job Description
As the Floor Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational excellence. Through your team, you'll weave together a shopping journey that's genuine, personalised and always welcoming.
Key Responsibilities:
Offering customers a high level of service through styling advice, product knowledge and store experience
Analysing selling information and working with the store manager to maximise the sales performance of your department
Leading a team of sales assistants to achieve excellent standards of service
Supporting recruitment and ensuring induction and training of new starters is carried out
Assisting the Store Manager in identifying future talents and putting together development plans to support their progression
Overseeing store oper...