Job Description

Job Description

  • Supervise the housekeeping team on assigned floors, ensuring all rooms and public areas meet Fairmont’s luxury standards
  • Conduct detailed inspections of guest rooms, corridors, and service areas to guarantee flawless cleanliness and presentation
  • Support the Housekeeping Manager in coordinating daily operations, priorities, and service expectations
  • Lead by example, maintaining a polished, professional presence throughout the hotel
  • Ensure timely completion of room assignments, managing productivity and service flow
  • Provide coaching, guidance, and on‑the‑job training to room attendants and housekeeping colleagues
  • Respond promptly to guest requests, ensuring personalised and anticipatory service
  • Collaborate with Front Office, Guest Relations, Engineering, and F&B to ensure smooth room readiness and guest satisfaction
  • Monitor stock levels, linen quality, and housekeeping supplies, ensuring e...

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