Job Description

Floor Supervisor

About Daios Cove

Located in a stunningprivate bay near Agios Nikolaos, Daios Cove is a five-star destination knownfor its modern design, outstanding service, and genuine Cretan hospitality. Ourteam is passionate about creating unforgettable guest experiences and settingthe standard for excellence in luxury hospitality. Join us and be part of adynamic, international environment where your talent and commitment are valuedand rewarded.

Position Summary

As a Floor Supervisor at Daios Cove, you will ensurethat every guest room and public area on your assigned floors reflects theresort’s world-class standards of luxury, cleanliness, and comfort. You willlead and inspire the housekeeping team to deliver flawless presentation,personalized touches, and an atmosphere that embodies Daios Cove’s commitmentto refined hospitality.

Key Responsibilities

  • Supervise and coordinate the daily operations of Room Attendants and Housekeeping Attendants on assigned floors.
  • Conduct detailed inspections of guest rooms, corridors, and service areas to ensure cleanliness, order, and maintenance standards are upheld.
  • Ensure that all guest rooms meet the Daios Cove brand presentation — from linen quality to amenities and final room setup.
  • Communicate closely with the Front Office and Maintenance departments regarding room status, guest preferences, and technical issues.
  • Handle guest requests and feedback with discretion, professionalism, and a genuine sense of care.
  • Train, mentor, and motivate team members to consistently achieve high performance and service excellence.
  • Monitor and maintain housekeeping pantries, ensuring adequate stock levels and correct use of materials.
  • Support sustainability initiatives by ensuring efficient use of cleaning products, water, and energy.
  • Uphold all health, safety, and hygiene protocols, ensuring compliance with Daios Cove standards and local regulations.
  • Assist in organizing deep cleaning programs, special projects, and VIP room preparation.

    • Requirements

  • Previous experience in a 5-star hotel or luxury resort in a similar supervisory housekeeping role.
  • Exceptional eye for detail and commitment to quality.
  • Strong leadership, communication, and interpersonal skills.
  • Fluent in English; knowledge of Greek or another European language is an advantage.
  • Professional appearance and demeanor consistent with a luxury hospitality environment.
  • Flexibility to work varying shifts, including weekends and holidays.
  • Proficient in housekeeping management systems and basic MS Office applications.

    • Key Competencies

  • Guest-focused service mindset
  • Leadership and team development
  • Attention to detail and quality control
  • Professional communication
  • Problem-solving and adaptability
  • Integrity and discretion

    • What we offer:

  • Competitivesalaries depending on qualifications
  • Accommodation and food conditions
  • Opportunitiesfor professional growth and long-term cooperation.
  • Apositive, international working environment with modern facilities and highstandards.

    • Join Our Team!

    If youconsider yourself suitable to become part of our family by providing highquality services in a friendly working environment, we will be happy to receiveyour CV.

    Kindly note that only applicants with valid EU work permits will becontacted.

    All applications are confidential and will be treated with the utmostdiscretion.

    Send your CV and let's chat!

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