Job Description
Job Description
As an FM Specialist you will ensure end-to-end faults, incidents, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise.
How You Will Contribute And What You Will Learn
As an FM Specialist you will ensure end-to-end faults, incidents, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise.
How You Will Contribute And What You Will Learn
- Fault management/configuration of Redhat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews.
- Troubleshoot issues with worker nodes, maintenance, and scale-out tasks.
- Performing Maintenance activities on cluster line performing patching, configuration changes, installing operators etc.
- Hand in Hand coordination with project for network integration activities and will handle the trouble ticket/CR within SLA and drive for Automation of tasks.
- Customer Issue handling and ensuring the end customer services are maintained.
- MOP/WI preparation for ...
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