Job Description

Job Description

FOOT PASSENGER TICKET AGENT

Nanaimo

Seasonal

The opportunity

We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.

Reporting to the Terminal Manager, Foot Passenger Ticket Agentsare responsible for: 

Foot Passenger Ticket Agent duties: 

  • Calculating and collecting passenger fares; receiving cash or corporate media; and processing employee passes.
  • Responding to passenger inquiries; providing route and schedule information; directing passengers to appropriate berths and Terminal facilities; and arranging assistance for elderly or disabled travellers.
  • Carrying out revenue procedures, preparing the float, cashing up, filling out the bank deposit, and inputting daily sales totals into the computer and filing copies.
  • Ensuring that the ticket booths are stocked with boarding pass...

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