Job Description

Job Summary:

Lead and manage the quality function to ensure all footwear products meet company and customer standards through robust systems, process control, and team excellence.


Key Responsibilities:

  • Develop and implement an effective Quality Management System (QMS) aligned with ISO standards.
  • Define and monitor quality KPIs, driving continuous improvement across production and sourcing.
  • Lead, train, and motivate the QA/QC team to uphold quality standards.
  • Oversee audits and inspections from raw materials to finished goods.
  • Approve materials and samples ensuring compliance with specifications.
  • Manage customer complaints using root cause and corrective action methodologies.
  • Collaborate with design, production, and sourcing teams to resolve and prevent quality issues.
  • Audit and manage suppliers/vendors for consistent quality performance.
  • Maintain accurate records, reports, and compliance documentation.
  • Ensure adherence to international safety and testing standards.


Qualifications:

Bachelor’s degree in Footwear Technology or related field with 10+ years’ QA leadership experience in footwear manufacturing. Strong knowledge of QMS, ISO, and QA tools (RCA, Lean Six Sigma etc.) essential.

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