Job Description

 What you’ll do

  • Accountable for setting the standard of great looking Stores every hour of the day, 100% execution of launches, events and campaigns 
  • Accountable for delivering a positive Customer Experience
  • Responsible for explaining the ‘why’ as part of our transformation and ensuring new processes are executed effectively
  • Responsible for spotting opportunities to simplify, make more efficient and identify different ways of working to continually influence our transformation plans
  • Responsible for ensuring Partner owned stores deliver the M&S Brand standards and service consistently 
  • Responsible for reviewing Partner delivery and shaping the future growth of our Partnerships
  • Responsible for supporting Partners to move forward KPI performance
  • Responsible for spotting opportunities to drive performance by reducing bandwidth and doing things differently
  • Responsible for relentlessly challenging Cent...
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