Job Description

Overview:
The **Fraud Operations Sr. Representative** is responsible of all the processes related to Fraud controls, Early Charge Offs (ECO’s) monthly review and detection of opportunity areas in the fraud policies and strategies implemented in the Operational Processes.
This role requires data and information analysis to identify fraud patterns, concentrations, and constant communication with the stakeholders to report irregularities or findings.
**Location: Monterrey, N.L.**
**Responsibilities**:
- Implement routines for monitoring and measuring warning alerts of fraud detected in the dealer, region, analyst, and other relevant segmentation.
- Responsible for the fraud escalations and suspicious cases escalated by the consumer credit operational teams.
- Ensure continuous update of verification policies and procedures.
- Responsible of Fraud Watch process and red flag tools.
- Early Charge Offs (ECO’s) monthly review, detection of opportunity areas in the f...

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