Fraud Operations Analyst

**What would your day-to-day look like**:
- ** Customer Success Communication**:
- Handle and respond to fraud-related inquiries and concerns from customers promptly and professionally.
- Collaborate with the customer success team to ensure seamless communication and resolution of fraud-related issues.
- Maintain a customer-centric approach while addressing fraud concerns, ensuring a positive customer experience.
- ** Fraud Process Management**:
- Develop and optimize processes for handling fraud requests, ensuring efficiency and accuracy.
- Investigate and analyze suspected fraudulent activities, making data-driven decisions to prevent and mitigate risks.
- Monitor and report on key fraud metrics and trends, identifying areas for improvement.
- ** Relationship Management**:
- Cultivate and maintain strong working relationships with third-party fraud prevention vendors and partners.
- Collaborate with vendors to leverage their expertise and tools in the...