Job Description
<h2><strong>Fraud Prevention Strategy Manager</strong></h2>
<p><strong>Location:</strong> Berlin 🇩🇪 or Sofia 🇧🇬</p>
<h3><strong>About SumUp</strong></h3>
<p>We believe in the everyday hero — those who have the courage to follow their passion and the determination to realise their dreams.</p>
<p>Small business owners are at the heart of all we do, so we’re creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a <em>team-first</em> attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.</p>
<h3><strong>💡 Team Description</strong></h3>
<p>You’ll join our Global Fraud Strategy team, a newly formed function within Risk & Compliance (R&AF) that’s shaping SumUp’s global approach to fraud prevention.<br>The team builds the systems, data models, and governance frameworks that protect our merchants across multiple products from onboarding to payments, banking, and cards.</p>
<p>Working from<a href="https://www.sumup.com/careers/offices/berlin/"> Berlin</a> or<a href="https://youtu.be/gqtjm5NUXs0?si=t7YARvQWQHHidD_z"> Sofia</a>, you’ll collaborate closely with our product, data, and operations teams to design smarter fraud strategies that scale with our growth.</p>
<p>This is a highly analytical, cross-functional, and strategic role, perfect for someone with deep fraud prevention expertise who’s ready to shape the next generation of automated, data-driven defenses across Europe.</p>
<h3><strong>⚙️ What You’ll Do</strong></h3>
<ul>
<li>Define and drive the fraud prevention strategy across SumUp’s EU products (Onboarding, Payments, Cards, Business Account).</li>
<li>Design and enhance decision rules, scoring models, and control frameworks that prevent fraud, chargebacks, and losses.</li>
<li>Advise Product, Engineering, and Operations on fraud risks in new launches and features, ensuring compliance with scheme and regulatory standards.</li>
<li>Lead proofs of concept for new tools, AI-driven fraud detection, and automation solutions.</li>
<li>Build performance dashboards and reports to track KPIs such as fraud rates, chargeback ratios, and internal declines.</li>
<li>Collaborate with global and regional stakeholders (Risk, Product, Data Science, Engineering, Operations) to ensure fraud strategies are consistent and scalable.</li>
<li>Represent SumUp in industry discussions and fraud forums, sharing insights and best practices.</li>
</ul>
<h3><strong>🙌 You’ll Be Great for This Role If</strong></h3>
<ul>
<li>You have deep expertise in payments, cards, or banking fraud prevention, including scheme rules and compliance.</li>
<li>You’re highly analytical, with strong <strong>SQL and data manipulation skills</strong>, and can translate insights into strategy.</li>
<li>You’ve worked in product-driven environments, influencing design decisions through a risk lens.</li>
<li>You can manage complex stakeholder networks and guide cross-functional teams with clarity and influence.</li>
<li>You have experience using <strong>rule engines, fraud tooling, and scoring models</strong> (e.g. NOTO, Mastercard Connect).</li>
<li>You think logically and approach fraud as both a data problem and a strategic challenge.</li>
<li>You’re curious about emerging technologies (AI/ML) and how they can enhance fraud detection.</li>
<li>Bonus: coding experience (Python) or background in data science, compliance, or risk governance.<br><br></li>
</ul>
<h3><strong>💚 Why You Should Join SumUp</strong></h3>
<h4><strong>🇩🇪 Berlin</strong></h4>
<p>🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup<br>🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced<br>📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education<br>💶 A corporate pension scheme where we match up to 20% of your contributions<br>🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days<br> Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, and subsidised office lunches<br>🌴 Break4me: 1-month sabbatical after 3 years of service<br>🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team</p>
<p data-start="6522" data-end="6780">At SumUp, we’re on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we’re just getting started.</p>
<p data-start="6782" data-end="7096">We’re a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our <a class="decorated-link" href="https://youtu.be/1axu-TmW088?si=5NjHKNq5n-1GbXc2" target="_new" data-start="6897" data-end="6960">core values</a> and <a class="decorated-link" href="https://youtu.be/XEH_nmJ9KZ4?si=pr6TdFl98FhpD5KG" target="_new" data-start="6965" data-end="7024">culture</a> shape everything we do, fostering inclusion, learning, and belonging.</p>
<p data-start="7098" data-end="7253">SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.</p>
<p data-start="7255" data-end="7470">👉 Explore more about our culture on our <a class="decorated-link" href="https://www.sumup.com/careers/" target="_new" data-start="7296" data-end="7342">careers site</a>, or follow us on <a class="decorated-link" href="https://www.linkedin.com/company/sumup/" target="_new" data-start="7360" data-end="7411">LinkedIn</a> and <a class="decorated-link" href="https://www.instagram.com/insidesumup/" target="_new" data-start="7416" data-end="7467">Instagram</a>.</p><div class="content-conclusion"><p><strong>Job Application Tip</strong></p>
<p><span style="font-weight: 400;">We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.</span></p></div>
<p><strong>Location:</strong> Berlin 🇩🇪 or Sofia 🇧🇬</p>
<h3><strong>About SumUp</strong></h3>
<p>We believe in the everyday hero — those who have the courage to follow their passion and the determination to realise their dreams.</p>
<p>Small business owners are at the heart of all we do, so we’re creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a <em>team-first</em> attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.</p>
<h3><strong>💡 Team Description</strong></h3>
<p>You’ll join our Global Fraud Strategy team, a newly formed function within Risk & Compliance (R&AF) that’s shaping SumUp’s global approach to fraud prevention.<br>The team builds the systems, data models, and governance frameworks that protect our merchants across multiple products from onboarding to payments, banking, and cards.</p>
<p>Working from<a href="https://www.sumup.com/careers/offices/berlin/"> Berlin</a> or<a href="https://youtu.be/gqtjm5NUXs0?si=t7YARvQWQHHidD_z"> Sofia</a>, you’ll collaborate closely with our product, data, and operations teams to design smarter fraud strategies that scale with our growth.</p>
<p>This is a highly analytical, cross-functional, and strategic role, perfect for someone with deep fraud prevention expertise who’s ready to shape the next generation of automated, data-driven defenses across Europe.</p>
<h3><strong>⚙️ What You’ll Do</strong></h3>
<ul>
<li>Define and drive the fraud prevention strategy across SumUp’s EU products (Onboarding, Payments, Cards, Business Account).</li>
<li>Design and enhance decision rules, scoring models, and control frameworks that prevent fraud, chargebacks, and losses.</li>
<li>Advise Product, Engineering, and Operations on fraud risks in new launches and features, ensuring compliance with scheme and regulatory standards.</li>
<li>Lead proofs of concept for new tools, AI-driven fraud detection, and automation solutions.</li>
<li>Build performance dashboards and reports to track KPIs such as fraud rates, chargeback ratios, and internal declines.</li>
<li>Collaborate with global and regional stakeholders (Risk, Product, Data Science, Engineering, Operations) to ensure fraud strategies are consistent and scalable.</li>
<li>Represent SumUp in industry discussions and fraud forums, sharing insights and best practices.</li>
</ul>
<h3><strong>🙌 You’ll Be Great for This Role If</strong></h3>
<ul>
<li>You have deep expertise in payments, cards, or banking fraud prevention, including scheme rules and compliance.</li>
<li>You’re highly analytical, with strong <strong>SQL and data manipulation skills</strong>, and can translate insights into strategy.</li>
<li>You’ve worked in product-driven environments, influencing design decisions through a risk lens.</li>
<li>You can manage complex stakeholder networks and guide cross-functional teams with clarity and influence.</li>
<li>You have experience using <strong>rule engines, fraud tooling, and scoring models</strong> (e.g. NOTO, Mastercard Connect).</li>
<li>You think logically and approach fraud as both a data problem and a strategic challenge.</li>
<li>You’re curious about emerging technologies (AI/ML) and how they can enhance fraud detection.</li>
<li>Bonus: coding experience (Python) or background in data science, compliance, or risk governance.<br><br></li>
</ul>
<h3><strong>💚 Why You Should Join SumUp</strong></h3>
<h4><strong>🇩🇪 Berlin</strong></h4>
<p>🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup<br>🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced<br>📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education<br>💶 A corporate pension scheme where we match up to 20% of your contributions<br>🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days<br> Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, and subsidised office lunches<br>🌴 Break4me: 1-month sabbatical after 3 years of service<br>🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team</p>
<p data-start="6522" data-end="6780">At SumUp, we’re on a mission to empower small businesses around the world with simple, affordable tools to help them start, run, and grow. More than 4 million merchants across 36 markets trust us as their financial partner — and we’re just getting started.</p>
<p data-start="6782" data-end="7096">We’re a global team of 3,000+ people from over 90 nationalities, united by curiosity, collaboration, and care. Our <a class="decorated-link" href="https://youtu.be/1axu-TmW088?si=5NjHKNq5n-1GbXc2" target="_new" data-start="6897" data-end="6960">core values</a> and <a class="decorated-link" href="https://youtu.be/XEH_nmJ9KZ4?si=pr6TdFl98FhpD5KG" target="_new" data-start="6965" data-end="7024">culture</a> shape everything we do, fostering inclusion, learning, and belonging.</p>
<p data-start="7098" data-end="7253">SumUp is proud to be an Equal Employment Opportunity employer, committed to building a safe, respectful, and diverse workplace where everyone can thrive.</p>
<p data-start="7255" data-end="7470">👉 Explore more about our culture on our <a class="decorated-link" href="https://www.sumup.com/careers/" target="_new" data-start="7296" data-end="7342">careers site</a>, or follow us on <a class="decorated-link" href="https://www.linkedin.com/company/sumup/" target="_new" data-start="7360" data-end="7411">LinkedIn</a> and <a class="decorated-link" href="https://www.instagram.com/insidesumup/" target="_new" data-start="7416" data-end="7467">Instagram</a>.</p><div class="content-conclusion"><p><strong>Job Application Tip</strong></p>
<p><span style="font-weight: 400;">We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.</span></p></div>
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