Job Description
Responsibilities
- Review and analyze complex situations, patterns of fraudulent and suspicious trends, measuring impact of those trends in order to find solutions of mitigating and preventing fraudulent activities.
- Documents investigations comprehensively and maintain high levels of confidentiality while conducting investigations.
- Train and mentor newly hired agents, creating individual upskilling plans for them, ensuring to create appropriate training materials.
- Analyze fraud pattern, create models and update existing ones to tackle ever changing fraud vectors.
- Provide solutions that will help mitigate and prevent fraudulent activities.
- Work with stakeholders to report trend and system loopholes and initiates enhancement, preventive measures.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for...
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