Job Description
- Drives the department to meet the overall KPIs by coaching, evaluating and motivating;
- Executes business strategy in line with guidance set out by management;
- Works in close cooperation with the supervisors but also local management;
- Checks the workload, planning and productivity of each team member;
- Train team members in accordance with company policies and ensure internal procedures are followed;
- Manage full client's portfolio through expertise and team management in close collaboration with the team.
- Global review of the firm's clients' accounts
- Review of periodical reporting's and annual accounts;
- Review of VAT & tax returns;
- Review of reporting's according to Belgian Standards or IFRS understands;
- Coordination and follow up client audits;
- Manage the customer relationship and expectations, handle complaints/escalations to ensure regular...
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