Job Description
Job Description
Key Responsibilities:
- Answer inbound service-related calls regarding all aspects of doing business with Foresters Financial and Foresters Financial activities. Conduct follow up calls as needed.
- Prioritize the customer relationship at all times by listening and responding with empathy
- Provide the highest level of customer service and facilitate all actions necessary through collaboration with multiple business areas, including research and follow up to positively satisfy customer needs
- Maximize opportunities to evolve the customer relationship by providing excellent customer service and promoting the benefits of being a Foresters member
• Bilingual Member Service Representative (1-year contract)
• Bilingual Claims Administrator
• Bilingual New Business Administrator
• ...
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