French Customer Solutions Expert

Job Title: French Customer Solutions Expert
Location: Barcelona, Spain – Hybrid Remote & Onsite Options Available
Department: Customer Solutions / Customer Support
Employment Type: Full-Time

About the Role:

We are seeking an experienced French-speaking Customer Solutions Expert to join our team in Barcelona. In this role, you will play a key part in delivering exceptional customer service by providing expert solutions to our French-speaking clients. You will assist in resolving complex issues, guiding clients through troubleshooting processes, and ensuring an outstanding experience. This role offers flexibility to work both onsite in Barcelona or remotely in a hybrid work model.

Key Responsibilities:

• Provide expert-level support to French-speaking customers via phone, email, and live chat.

• Troubleshoot and resolve technical and service-related issues, ensuring swift and effective solutions.

• Gu...