Job Description

About the role

We are looking for French-speaking Customer Support Representatives to join an international team. You will be responsible for providing high-quality support and ensuring an excellent customer experience for French-speaking customers.

Responsibilities

  • Provide customer support in French via phone, email, and chat

  • Assist customers with inquiries, troubleshooting, and account-related questions

  • Ensure high levels of customer satisfaction

  • Accurately document customer interactions and resolutions

  • Escalate complex cases when necessary

Requirements

  • Fluent French (C1/C2 level)

  • Good level of English (B2 or higher)

  • Strong communication and problem-solving skills

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