Job Description
Dear Candidate,
We are hiring for “ French Language Specialist – Global IT Support & Operations ” role at HCLTech, Nagpur.
Please see the below job description and revert with your updated CV & additional details in case you find it suitable.
GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview.
LANGUAGE REQUIREMENT:
FRENCH LANGUAGE PROFICIENCY – Spoken and written fluency is mandatory for this role (must)
JOB DESCRIPTION: Analyst would be responsible for handling L1/ L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following:
Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information
Tracking and classifying incoming incidents or service requests, attempting initially solutions
Provides initial assessment of categorization and priorit...
We are hiring for “ French Language Specialist – Global IT Support & Operations ” role at HCLTech, Nagpur.
Please see the below job description and revert with your updated CV & additional details in case you find it suitable.
GRADE/ ROLE/ SALARY – As per relevant experience and last drawn CTC. To be discussed during the interview.
LANGUAGE REQUIREMENT:
FRENCH LANGUAGE PROFICIENCY – Spoken and written fluency is mandatory for this role (must)
JOB DESCRIPTION: Analyst would be responsible for handling L1/ L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following:
Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information
Tracking and classifying incoming incidents or service requests, attempting initially solutions
Provides initial assessment of categorization and priorit...
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