Job Description
The Customer Service Representative will be part of our Shared Services Centers across the globe, providing services & support to our customers. Representatives will be responsible for processing customer orders and product returns, quotations, handling outbound customer calls to resolve customer queries/issues, providing order status/follow-up until resolution, and administrative sales support required to deliver a high-quality customer experience. Customer Service Representatives can be allocated to a Tier/Account team to build customer intimacy and business acumen.
**In This Role, Your Responsibilities Will Be:**
+ Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive velocity and remove roadblocks.
+ Support sales opportunity management cycle for broad-based customers by fulfilling operational requests.
+ Provide differentiated operational support through NI’s business model (Tiering) through...
**In This Role, Your Responsibilities Will Be:**
+ Understand and interact with a variety of NI departments, processes, and applications to support customer needs to drive velocity and remove roadblocks.
+ Support sales opportunity management cycle for broad-based customers by fulfilling operational requests.
+ Provide differentiated operational support through NI’s business model (Tiering) through...
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