Job Description
Requirements:
Diploma/Degree in Computer Science / Information Technology / Computer Engineering or equivalent.
1+ years of practical experience in IT support demonstrating increasing levels of responsibility and technical expertise in an enterprise environment.
General IT operations experience including but not limited to desktops/ laptops/mobile devices, basic networks, security, printers, endpoint security, imaging, and remote tools.
Self-motivated, possess a can-do attitude and a strong customer support orientation.
Provide technical expertise and support to customers through phone, chat, ticketing system, and in-person.
Provide strong knowledge, troubleshooting and support of WINDOWS 10 & 11 Office 365 especially Outlook and OneDrive.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Diploma/Degree in Computer Science / Information Technology / Computer Engineering or equivalent.
1+ years of practical experience in IT support demonstrating increasing levels of responsibility and technical expertise in an enterprise environment.
General IT operations experience including but not limited to desktops/ laptops/mobile devices, basic networks, security, printers, endpoint security, imaging, and remote tools.
Self-motivated, possess a can-do attitude and a strong customer support orientation.
Provide technical expertise and support to customers through phone, chat, ticketing system, and in-person.
Provide strong knowledge, troubleshooting and support of WINDOWS 10 & 11 Office 365 especially Outlook and OneDrive.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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