Fresher [ Customer Service & Support ]

Customer Service & Support

Shift Timings : 05:00 AM to 2:00 PM / 11:00 PM TO 08:00 AM / 2:30 PM to 11:30 PM / 09:00 PM to 6:00 AM / 07:00 PM to 04:00 AM

You can call the HR on /

Job Description

Responsible for providing correct & effective communication to existing & prospective customers about products & their applications

Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice

Responsible for collecting data and managing it

Responsible for identifying customer needs and closing query calls

Conduct telephonic interaction with customers provide information about product and services.

Acquire and analyze relevant information to evaluate validity of concern.

Education:

Minimum qualification: 12th Pass

Preferred Experience:

0-6 Months post graduation; experience in Customer Support to UK/USA/Australian Client

Mandatory Skills:

Self motivated

Good Communication Skills

Core Selling Skills

Good Customer Relationship Management Skills

Job Types: Full-time, Permanent

Benefits:

Food provided

PG Facility Available

Paid time off

Provident Fund

Language:

English (Required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹28,000.00 per month

Benefits:

Food provided

Leave encashment

Paid sick time

Paid time off

Provident Fund

Schedule:

Evening shift

Fixed shift

Night shift

UK shift

US shift

Location:

Navrangpura, Ahmedabad, Gujarat (Preferred)