Job Description

job detailslocation: 13th floor vishwaroop it park, sector 30, behind raghuleela mall,, opp. vashi station vashi, , navi mumbai- , employment type: permanent employment (full-time)work type: on-siteno of openings: 10created at: 11 september 2025updated at: 30 september 2025salary: ,inr - / monthlyapplication deadline: not specifieddescription:unit sales manager retention (renewal)company: icici lombard general insurance company ltd.location: 13th floor, vishwaroop it park, sector 30, behind raghuleela mall, opp. vashi station, vashi, navi mumbai job type: full-time (work from office)vacancies: 50about the roleicici lombard is looking for enthusiastic and driven unit sales managers retention (renewal) for its mumbai contact centre. in this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.key responsibilitieshandle customer calls related to policy renewals and retention.ensure timely follow-up with existing customers for policy continuation.deliver high-quality customer service while focusing on renewals.maintain strong communication in both english and hindi.address customer queries effectively and resolve issues promptly.achieve renewal targets and ensure customer satisfaction.participate in mock calls and demonstrate product understanding.qualifications & skills requirededucation: graduate (full-time/part-time).experience: 0-2+ years (freshers welcome).strong verbal communication in english & hindi.clear thought process and understanding of call centre operations.knowledge of customer service & sales skills.ability to explain: why icici lombard, what is customer service, and what qualities are needed for customer care executives.work environmentworking days: 5 days a week.week off: 2 days (rotational).shift timings: fixed shift, 9:30 am 7:00 pm.process: voice-only (no transport provided).salary & benefitsfresher ctc: lpa (approx. 12,500 in-hand/month).experienced ctc (02+ years): up to lpa (approx. 18,000 in-hand/month).attractive performance-based incentives.skills:salescommunication00experience: not specifiedqualification requirements: graduation (10 + 2 + 3)about the companyname: icici lombardaddress:area: opp. vashi station vashi,city: navi mumbai-pincode: street: 13th floor vishwaroop it park, sector 30, behind raghuleela mall,location link: view on maphiring need: immediate
  • Experience

    0 - 2 Years

  • No. of Openings

    10

  • Education

    B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, B.Tech, M.Arch

  • Role

    Unit Sales Manager

  • Industry Type

    Insurance / Claims

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi,

  • Apply for this Position

    Ready to join ? Click the button below to submit your application.

    Submit Application