Freshers - Customer Service Professional

Role Responsibilities:

• Answer and resolve customer inquiries via call promptly and efficiently.
• Provide accurate and current information regarding products.
• Maintain a confident and pleasant demeanor during customer interactions.
• Be flexible to work in rotational shifts.

Key Deliverables:

• Timely and efficient resolution of customer inquiries.
• Accurate dissemination of product information.
• High levels of customer satisfaction from call interactions.
• Consistent demonstration of a professional and pleasant personality.