Front Desk Agent

Additional Information

This hotel is owned and operated by an independent franchisee, ACHM Spain Management, S.L. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Overview

At Hotel Santo Mauro, one of Madrid’s most iconic luxury hotels, we are looking for a Receptionist with a strong service orientation and a passion for excellence to join our Front Office team.

Responsibilities

• Welcome and assist guests during check-in and check-out, providing a personalized service in line with Luxury Collection standards.
• Manage reservations, guest requests, and resolv...