Job Description
**Additional Information** Day Shift, Evening Shift
**Job Number** 26001692
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico, 6500
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Mexico%20City%2C%20Avenida%20Paseo%20de%20la%20Reforma%20509%2C%20Mexico%20City%2C%20Distrito%20Federal%2C%20Mexico%2C%206500)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in...
**Job Number** 26001692
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico, 6500
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Mexico%20City%2C%20Avenida%20Paseo%20de%20la%20Reforma%20509%2C%20Mexico%20City%2C%20Distrito%20Federal%2C%20Mexico%2C%206500)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in...
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